Item

Never

Somewhat

Usually

Always

n

%

n

%

n

%

n

%

Care providers are aware and knowledgeable of recent developments in home care

8

9.8

14

17.1

15

18.3

45

54.8

Care providers notify clients about their arrival time to his home

6

7.3

12

14.6

15

18.3

49

59.8

Care providers treat clients so kindly

4

4.9

7

8.5

18

22.0

53

64.6

Care providers explain things to clients in a manner easy to understand

10

12.2

12

14.8

14

17.1

45

54.9

Care providers listen to clients carefully and with proper attention

8

9.8

9

11.0

11

13.4

54

65.8

Care providers respect clients

4

4.9

8

9.9

12

14.6

58

70.6